Terms and conditions

Lens recipe 

Always follow your optician/ophthalmologist's recommendation. 
If you experience discomfort, stop using the lenses immediately and contact your optician or ophthalmologist.

Order

The age limit for ordering is 18 years.
Payment is made via Klarna checkout


General information

When you, as a private person, register and place your order, you also agree that we store and use your data in our business in order to best be able to fulfill our commitments to you.
We protect your personal data in accordance with the GDPR, and you have the right to access the data and to have it deleted if you so wish.

VAT

It is clear from the online store if prices are inclusive or exclusive of VAT.

Delivery conditions

In addition to the price you will pay the shipping costs. 

It is your responsibility to ensure that the address provided by you at the time of ordering is correct.


Unclaimed consignment

It is your responsibility to pick up your order on time at the service point.
If your package is not collected in time, the shipment will be returned to us, we will then charge you for shipping and administrative costs.

Return policy

Returns do not apply as our products are custom-made.

Complaints and repurchases in some cases.

If you received a damaged product, or if we sent the wrong product, you must complain about the product within 1 month.

Information and pictures.

We reserve the right against possible printing errors as well as errors in information and specifications regarding goods and services that appear in our assortment.

The images in our online store are only examples of the results of using Starlens colored contact lenses. 
The final result is individual as the color of the lenses is transparent and looks different depending on the natural eye color.

Company information

Star-Lens AB
Box 170
662 24  Åmål 
Sweden 

Organization number: 556562-0613


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