Terms and conditions

Lens recipe 

Always follow your optician/ophthalmologist's recommendation. 
For a prescription to be valid, an annual contact lens check is required.
If you experience problems with your eyes, stop wearing your lenses immediately and consult your optician/ophthalmologist.


The age limit for ordering is 18 years


It is clear from the online store if prices are inclusive or exclusive of VAT.

Delivery conditions

In addition to the price you will pay the shipping costs. 

It is your responsibility to ensure that the address provided by you at the time of ordering is correct.

Unclaimed consignment

It is your responsibility to bail out the shipment at the delivery point within the time stated on the invoice. If you can not receive the package upon delivery, or do not pick up your package at the delivery point, sent it back to us, and we may then charge you a reasonable fee for shipping and administrative costs. Not paid this cost, given the requirement for debt collection.

Return policy

Returns do not apply as our products are custom-made.

Complaints and repurchases in some cases.

If you received a damaged product, or if we sent the wrong product, you must complain about the product within 1 month.

Information and pictures.

We reserve against any typographical errors, and the errors in information and specifications regarding products and services that exist in our catalog. If there are pictures in our online store, they should not be taken as exact representations of a given product.

Company information

Star-Lens AB
Box 170
662 24  Åmål 

Organization number: 556562-0613

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